Health Program Assistant
KEY RESPONSIBILITIES
Administrative Operational Functions and Responsibilities:
- Provide day-to-day administrative support to the Health Director and Community Health team, including scheduling, correspondence, calendar coordination, and preparation of routine documents.
- Prepare, format, proofread, and distribute letters, reports, forms, presentations, agendas, meeting packages, and other departmental materials.
- Coordinate meeting logistics for the Health Director and team, including room bookings, invitations, agenda preparation, minute taking, and follow-up on action items as directed.
- Maintain organized and up-to-date electronic and paper filing systems for departmental, client, and program records in accordance with confidentiality requirements, departmental procedures, and applicable legislation.
- Support the collection, entry, maintenance, and retrieval of program and service data to assist with monitoring activities, statistics, and reporting requirements.
- Assist the Health Director and staff with preparing quarterly, annual, and funder-related reports, summaries, and supporting documentation.
- Monitor office and program supply levels, support purchase requests, and assist with ordering and receiving supplies and materials for health programs and events.
- Receive and respond to routine inquiries from community members, staff, and service providers in a respectful, professional, and timely manner, and redirect matters as appropriate.
- Support the coordination of travel, appointments, bookings, and related logistics for departmental activities, outreach, and program delivery as required.
- Assist with tracking departmental tasks, deadlines, and follow-up items to support the efficient operation of the Health Department.
- Maintain accurate records management systems and support document control for policies, procedures, templates, and other departmental resources.
- Liaise with internal departments and external partners, agencies, funders, and service providers as directed by the Health Director.
Operational Plan and Program Service Delivery Responsibilities:
- Assist with coordinating community health programs, workshops, clinics, outreach activities, and wellness events by supporting scheduling, participant communication, materials preparation, and site logistics.
- Support Community Health staff in preparing program supplies, handouts, attendance sheets, registration forms, consent forms, and other materials required for service delivery.
- Assist with community outreach and engagement by helping to promote programs, distribute information, confirm attendance, and ensure community members receive clear and timely communication.
- Maintain accurate participant, service, and activity records and assist with tracking outputs, outcomes, and follow-up requirements for community health programming.
- Provide logistical and administrative support for health promotion initiatives, prevention activities, family wellness programming, and special events led by the Health Department.
- Support the implementation of culturally relevant and community-based programming that strengthens wellness, inclusion, and connection for community members and families.
- Assist staff with follow-up tasks arising from client appointments, community events, team meetings, or program activities, while maintaining appropriate confidentiality boundaries.
- Identify and communicate emerging operational, scheduling, supply, or program support needs to the Health Director and relevant team members.
- Contribute to a welcoming, organized, and respectful service environment for community members accessing health programs and supports.
Human Resources:
- Work collaboratively with the Health Director and Community Health team to support coordinated, efficient, and community-responsive service delivery.
- Participate in team meetings, training sessions, planning activities, and professional development opportunities relevant to the position.
- Maintain professionalism, discretion, confidentiality, and respectful communication in all interactions with community members, leadership, staff, and partner organizations.
- Follow organizational policies, procedures, safety practices, and ethical standards related to administrative practice, records management, and community service delivery.
- Support a positive, culturally safe, and collaborative work environment that reflects the values and priorities of the SȾÁUTW̱ First Nation.
CORE COMPETENCIES
- Strong organizational and administrative skills with attention to detail.
- Effective written and verbal communication skills.
- Ability to manage multiple tasks and meet deadlines in a dynamic work environment.
- Strong interpersonal skills and ability to work respectfully with community members.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Collaborative and supportive team approach.
- Understanding of culturally grounded and community-based service delivery approaches.
- Commitment to supporting the well-being of children, youth, and families.
REQUIRED EDUCATION & EXPERIENCE
- Diploma, certificate, or post-secondary training in Office Administration, Business Administration, Health Administration, Community Services, or a related field relevant to the position.
- Minimum of 2 years’ experience providing administrative, program coordination, or office support in a health, community, social service, or organizational setting.
- Experience supporting a manager, director, or multidisciplinary team with scheduling, records, reporting, and program logistics is considered a strong asset.
- Experience supporting community-based programs, wellness initiatives, or client-facing services is considered an asset.
- Knowledge of community health services, family wellness programming, and local resources is considered an asset.
- Strong proficiency in Microsoft Word, Outlook, Excel, and PowerPoint, with the ability to prepare professional documents and maintain accurate records.
WORKING CONDITIONS
- Use of standard office equipment and digital systems.
- Sitting and/or standing for extended periods.
- Occasional support for community-based programming and events.
- Occasional travel within the community to assist with program delivery.
- Occasional work during evenings or weekends based on program or community needs.
HOW TO APPLY
Qualified candidates are encouraged to apply online by clicking “Apply Now” on this page.
You may also submit a cover letter and résumé outlining their experience and interest in the position. Email applications to Bonnie Seward at healthdirector@stautw.ca.
Tsawout First Nation is committed to building a workforce that reflects the community it serves. In accordance with Section 41 of the BC Human Rights Code, preference may be given to qualified Indigenous applicants, including Indigenous, Métis, and Inuit candidates.
All applicants are encouraged to self-identify in their application if they choose. Hiring decisions will be made based on merit, qualifications, and organizational needs, while supporting SȾÁUTW̱ First Nation’s commitment to Indigenous employment and self-determination.
OTHER FACTORS
Culture/Language
Respect for and working knowledge of the W̱SÁNEĆ culture and SENĆOŦEN language is required.
Personal Attributes
The Health Care Assistant maintains strict confidentiality in performing their duties and demonstrates the following personal attributes: Respect, Empathy, Strength, Pride and Equality.
Our benefits package includes:
- Medical insurance
- Dental insurance
- Vision insurance
- Long-term disability insurance
- Life insurance
