EMPLOYMENT OPPORTUNITIES

Maintenance Coordination and Work Order Management

• Receive, document, prioritize, schedule, and track housing maintenance requests from tenants, staff, and the Housing Manager.
• Determine repair priorities based on health, safety, habitability, urgency, available resources, and established service standards.
• Coordinate work orders from intake through completion, including site visits, inspections, repairs, follow-up appointments, and tenant communication.
• Assess maintenance issues, document observations, maintain repair histories, and escalate urgent, complex, or safety-related concerns to the Housing Manager.
• Follow up with tenants after repairs to confirm concerns have been addressed and identify any remaining deficiencies.

Housing Repairs, Renovations, and Project Coordination

• Perform or coordinate minor housing repairs within the position’s qualifications, authorization, and safety requirements, including drywall patching, painting, fixture repairs, door and window adjustments, flooring repairs, cabinet and hardware repairs, lock replacement, and appliance installation or minor repair.
• Complete basic plumbing or electrical-related tasks only where qualified, authorized, and safe to do so; refer regulated or higher-risk work to qualified trades.
• Support the planning and coordination of housing renovation projects, including minor upgrades, major repairs, accessibility improvements, and lifecycle replacements.
• Assist with scopes of work, project schedules, material lists, cost estimates, contractor access, tenant communication, site readiness, progress updates, deficiency tracking, warranty follow-up, and project close-out documentation.
• Maintain a practical inventory of maintenance supplies, tools, and equipment for routine repairs and preventative maintenance activities.

Inspections, Preventative Maintenance, and Housing Condition Tracking

• Coordinate annual, seasonal, move-in, move-out, emergency damage, safety, and post-repair inspections as directed by the Housing Manager.
• Prepare written inspection reports documenting housing conditions, damages, required repairs, capital replacement needs, and recommended maintenance priorities.
• Maintain housing condition records to identify recurring issues, priority repairs, health and safety concerns, and long-term asset needs.
• Track preventative maintenance schedules for heating, ventilation, plumbing, electrical, roofing, exterior envelope, drainage, fire safety, and other key building systems.
• Identify repairs requiring specialized contractors, technical assessments, warranty follow-up, external referral, or capital replacement planning.

Contractor, Supplier, Budget, and Records Coordination

• Coordinate with approved contractors, trades, suppliers, inspectors, utility providers, and service providers for maintenance and renovation work.
• Obtain quotes, compare pricing, confirm availability, prepare purchase requests, track material orders, and support procurement processes in accordance with organizational policies.
• Review invoices, receipts, quotes, completed work, deficiencies, and supporting documentation for accuracy before submission to Finance and the Housing Manager.
• Track maintenance and renovation expenditures by unit, project, contractor, funding source, and repair category.
• Maintain organized electronic and hard-copy records, including work orders, inspections, photos where appropriate, quotes, invoices, approvals, warranties, contractor documentation, and project files.
• Prepare monthly activity reports and regular updates on work order status, completed repairs, outstanding deficiencies, project timelines, budget concerns, recurring repair trends, and potential cost-saving opportunities.

Tenant Communication, Safety, and Community Relations

• Communicate respectfully with tenants and community members regarding maintenance requests, inspections, scheduled work, renovation impacts, timelines, access requirements, and tenant responsibilities.
• Support tenant concerns by listening, documenting issues, providing clear next steps, and escalating concerns appropriately.
• Maintain confidentiality and professional boundaries when working in or around community homes.
• Follow safe work procedures and support compliance with WorkSafeBC requirements, internal safety policies, housing procedures, procurement requirements, and applicable legislation or standards.
• Identify and report urgent safety concerns, including mould, water damage, electrical hazards, structural concerns, pest issues, fire safety concerns, and other risks requiring immediate follow-up.
• Support emergency response activities affecting community housing, including urgent repairs, damage assessments, temporary service disruptions, and coordination with internal or external responders.

• Combination of office-based coordination and field-based site visits to community housing units.
• Regular interaction with tenants, community members, contractors, suppliers, trades, inspectors, and internal departments.
• May be required to enter homes, renovation sites, crawlspaces, basements, mechanical areas, or outdoor work areas while following appropriate safety procedures.
• Occasional evening, weekend, or urgent-response work may be required to address housing maintenance or safety needs.
• Must be able to travel locally between housing sites, supplier locations, and work sites as required.

• Project Coordination: Plans, organizes, tracks, and follows through on multiple maintenance and renovation tasks at the same time.
• Technical Awareness: Understands basic building systems, maintenance processes, renovation sequencing, and when specialized trades or assessments are required.
• Communication and Relationship Building: Communicates clearly and respectfully with tenants, staff, contractors, suppliers, and community members.
• Community-Centred Service: Provides responsive, culturally safe, and respectful support while working in community homes.
• Problem Solving and Initiative: Identifies issues early, recommends practical solutions, and escalates concerns appropriately.
• Organization and Records Accuracy: Maintains detailed work orders, project files, inspection notes, cost records, and completion documentation.
• Financial Stewardship: Tracks costs, reviews documentation, supports procurement controls, and helps protect housing resources.
• Health and Safety Awareness: Recognizes housing safety risks and supports timely follow-up with appropriate staff, contractors, or specialists.
• Confidentiality and Professional Judgment: Handles tenant and household information with discretion and professionalism.

• Diploma, certificate, trades training, or equivalent experience in construction, housing maintenance, project coordination, facilities management, property management, or a related field.
• Experience coordinating maintenance, repairs, renovations, contractors, work orders, inspections, or building-related projects.
• Knowledge of residential building systems, basic construction practices, renovation processes, safety considerations, and maintenance planning is an asset.
• Experience working with Indigenous communities, First Nation housing programs, or community-based housing services is an asset.
• Valid driver’s licence and access to reliable transportation may be required.

PREFERRED QUALIFICATIONS

• Previous experience coordinating housing maintenance, renovations, capital repairs, or asset management within a First Nation, Indigenous organization, public housing program, or community-based housing environment.
• Familiarity with residential construction, building-envelope repairs, plumbing, electrical, heating, ventilation, mould remediation, accessibility upgrades, or preventative maintenance planning.
• Experience preparing scopes of work, reviewing contractor quotes, tracking project budgets, coordinating inspections, and supporting project close-out documentation.
• Knowledge of procurement processes, contractor coordination, warranty tracking, insurance documentation, and safe work practices related to housing repairs or renovations.
• Experience using work order systems, spreadsheets, databases, digital filing systems, or project tracking tools.
• Training or certification in occupational health and safety, first aid, WHMIS, building inspection, construction management, project management, or a related area is an asset.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong organizational, communication, and documentation skills.
• Ability to coordinate multiple priorities, contractors, tenants, and internal stakeholders.
• Proficiency with Microsoft Office, spreadsheets, work order tracking, and electronic records.
• Practical judgment in identifying urgent repair and safety issues.
• Ability to read basic estimates, quotes, invoices, and maintenance documentation.
• Commitment to respectful, culturally safe service delivery for SȾÁUTW̱ community members.

Interested candidates are invited to apply online by clicking “Apply Now” on this page. You can apply manually by submitting a cover letter and résumé outlining your qualifications and interest in the position. Email all applications attention to Monique Horne, Housing Manger at hrapplications@stautw.ca.

SȾÁUTW̱ First Nation is committed to building a workforce that reflects the community it serves. In accordance with Section 41 of the BC Human Rights Code, preference may be given to qualified Indigenous applicants, including Indigenous, Métis, and Inuit candidates.

All applicants are encouraged to self-identify in their application if they choose. Hiring decisions will be made based on merit, qualifications, and organizational needs, while supporting SȾÁUTW̱ First Nation’s commitment to Indigenous employment and self-determination.

Culture/Language

Respect for and working knowledge of the W̱SÁNEĆ culture and SENĆOŦEN language is required.

 Personal Attributes

The position maintains strict confidentiality in performing their duties and demonstrates the following personal attributes: Respect, Empathy, Strength, Pride and Equality.

Our benefits package includes:

• Medical insurance
• Dental insurance
• Vision insurance
• Long-term disability insurance
• Life insurance